Covid-19 Dentist Update

 Amazing Smiles Team
dentists gold coast

Dear patients of Amazing Smiles,

Yes! Our dental clinics remain open for Emergency and Urgent appointments. As a result of the problematic spread and issues surrounding Covid-19, Amazing Smiles have unfortunately been forced to make drastic changes to our daily operations.

From recent Federal Government announcements, Dentists are now servicing under Level 3 Restrictions. This is in accordance with the Australian Dental Association (ADA) combined with the regulations administered by the Australian Department of Health. This unfortunately means for the moment, our clinics may only service ‘Dental Emergency and Urgent‘ appointments defined by the ADA.

Our clinics are still OPEN to attend to any queries via Phone, Email and Form Submissions. Please contact your nearest Amazing Smiles clinic for any pricing and treatment questions that you may have for the near future.

For an Emergency Dentist near you please contact your nearest Amazing Smiles clinic to see if your urgent dental needs are eligible in accordance to the ADA restrictions. The below clinics are available for emergency appointments:

Other dental treatments outside of what is considered a ‘dental emergency’ are temporarily postponed until further notice. We will put your details in our list for appointment rescheduling and will advise you of when we are able to return to standard operations.

Apologies for any inconvenience caused and we appreciate your patients if our replies take longer than usual. In case of emergencies that phone, your cases will be triaged and we will aim to reply or attend to your phone call as soon as possible with one of our nearest emergency dentists available.

We have implemented strict hygienic protocols to help minimise the spread of the Coronavirus in the community.

Patients will also be screened prior to consult to determine dental urgency and to further mitigate any viral risks between patients and staff members. Due to Level 3 Restrictions, procedures may also differ than standard processes.

The health and safety of our patients, staff and families is paramount to our concerns. Therefore, we are committed to assisting in mitigating the impact of Covid-19 throughout the wider community. Dentists are essential in facilitating the strain on hospitals by attending to emergency dental cases promptly. As a result dentists play an important role to ensuring our healthcare systems are utilized adequately and appropriately for patients.

What is classified as an emergency dental appointment?

As an essential health provider, our clinics are still open standard hours to attend to your urgent dental needs.

The classification of dental emergencies is determined by a case by case basis. All patients will be screened over the phone or by email prior to bookings.

What should I do when arriving at Amazing Smiles?

To help minimise the amount of people in the waiting room and clinic it is preferred that patients attend alone or with their guardian for consent requirements.

We have arranged seating in the waiting rooms to be spread out. Otherwise you may rest in your car and call our reception desks upon your arrival so that our dentists can see you directly without having to in the waiting area.

As an essential health provider, our clinics have always practiced excellent infection control and sterilization. Although this has been further highlighted throughout all dentists and dental assistants.

Hand sanitiser is provided for our patients inside.

Urgent dental appointments for patients with Covid-19

Unfortunately if you have tested positive for Covid-19 and are in need of emergency dental care, these cases can only be attended to within a hospital setting. Therefore please call your nearest hospital on details and recommendations. The below clinics are available for emergency appointments.

What are the costs for seeing an emergency dentist?

The fees with seeing an emergency dentist differ dependent upon the requirements. Please discuss as best you can the necessities of making your urgent appointment so that our team can advise on an estimated cost.


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