Cancelling an Appointment

At Amazing Smiles Dental Clinics, we strive to provide exceptional care and accommodate the needs of all our patients. We understand that there may be instances when you need to cancel or reschedule your appointment. This page outlines our cancellation policy and the steps to reschedule your appointment.

Cancelling or Rescheduling Appointments

To ensure smooth scheduling and efficient operation of our clinic, we kindly request that you inform us of any changes to your appointment at least 24 hours in advance. This allows us to offer the appointment slot to other patients who may need dental care and helps minimise disruptions for staff scheduling.

Impact of Late Cancellations

Late cancellations or insufficient notice can significantly affect our dentists, dental assistants, and other patients seeking dental care. When a cancellation occurs with short notice, it disrupts our carefully planned schedule and prevents us from booking another patient in the same time slot. This results in inefficient use of our resources and delays in dental care to other individuals who may require immediate attention.

Additionally, our dental team invests considerable time and effort in preparing for each appointment. This includes reviewing patient records, sterilizing equipment, and allocating specific time for treatment. When an appointment is cancelled at the last minute, these resources go underutilized and prevent us from accommodating other patients who may require emergency care.

Respecting the Cancellation Policy

By adhering to our cancellation policy, you help us maintain an efficient and organized schedule. We kindly ask for your understanding and cooperation in notifying us at least 24 hours in advance if you need to cancel or reschedule your appointment. This enables us to serve you better and allocate our resources effectively while accommodating other patients who may require timely dental care.

Please note that repeated late cancellations or failure to comply with our cancellation policy may result in additional charges or limitations in scheduling future appointments. Our goal is to provide the best possible dental experience for all our patients, and your cooperation in adhering to our cancellation policy is greatly appreciated.