Dental Patient Information

Dental Patient Information

Cosmetic Dentist & 24 Hour Emergency Dental Specialists

What to expect at your appointment:

Upon Arrival

If you’re new to our clinics, it is recommended to arrive at least 10-15 minutes before your appointment. This allows us to discuss any apprehensions or questions that you may personally have regarding your treatment. If you are a current member with a private health provider, its important to discuss this with our team as this will enable us to work with you in regards to your potential No-GAP cover or out-of-pocket expenses.

Our dentists will always aim to adhere to scheduled times. Although, please understand and accommodate for any delays due to unforeseen circumstances and dental emergencies with patients prior.

All patients are required to take the time to read and sign our patient consent forms. These are all mandatory prior to treatment. This includes free initial consults to discuss selected major cosmetic smile makeover treatments.

Talking to your Dentist

It’s important to be transparent with your dentists in regards to your medical history, previous experiences with dentists, pain or visual experiences with your current oral health, your smile goals, fear and in particular financial queries.

Our dental team compassionately care for you personally, just as much as they do your smile. Amazing Smiles genuinely believe in building long term, trustful relationships with each and every patient.

Follow us appointment

After your first dental appointment, our team will discuss the recommendations put forth by your dentist.

This could either be your general routine 6 monthly dental check-up or to move forward with your recommended treatment plan provided by your dentist.

If your dentist has recommended a potential treatment plan, or has noticed any issues that could lead to problems in the future, it’s important to discuss your finances with our front desk team. There are payment options available or we can work out payments over a period whilst your undergoing multiple appointments for your treatment.

Children’s Visit

Young children coming to our office for their very first dental experience can be excited or sometimes a little nervous. It is important, as a parent to not let any of the fears you or people around your child alter their perception of what a visit to the dentist will be like.

We take extra time to ensure your child enjoys their first trip to the dentist. On their first visit we encourage your child to take radiographs and complete a dental cleaning. We also apply professional topical fluoride to keep your child’s teeth strong.

Completion of all these tasks is greatly dependent upon your child’s cooperativeness, the acuteness and degree of any visible dental decay, and their underlying comfort level.

During the lap examination, a dental assistant will request that you hold your child’s hands to facilitate the examination and to prevent injury secondary to grabbing a dental instrument. It is extremely important to remember that nothing during this visit will cause pain to your child.

Supporting Your child

Feel confident in knowing that we have successfully worked with hundreds of children and have been confronted with every type personality possible. We do not expect children to act mature beyond their age; we expect your child to exhibit age-appropriate coping skills. If you are not completely comfortable with the management of a particular situation, we desire your input. It is important that you freely and openly discuss the management of your child’s behaviour. We truly ant what is best for your child!

Free Dental For My Child?

If your child is aged 2-17 years. Your child could be eligible for the Child Dental Benefits Schedule by Medicare. The CDBS assists to cover part or the full cost of some dental services for children courtesy of the Australian Government.

Eligible children are able to receive up to $1,000 of basic dental services over 2 calendar years.

What happens while I’m in the dental chair?

We offer several different media choices for patients during their appointments. Patients are able to choose from our varied selections or bring their favourites from home. We’ll provide our patients with personal headphones. These selections include:

Music Players
We offer our patients the choice of listening to our range of music, listening to the radio or even bring their own CD’s to listen.

Large LCD TV’s
There are LCD Televisions in every treatment room that allow patients to catch up on the news, their favourite sporting events, or the soaps.

DVD Movies
Each room is also set up to play movies for longer appointments. Patients are able to choose from action, romance, drama, and children’s movies. Or, patients may bring their favourite movies from home.


Book a First Free Consult

For further information on our dental treatments please feel free to contact us today.
We also can assist with any financial questions you may have regarding dentistry.




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